Terms of service
Expedition Whisky – Terms & Conditions of Sale
Last Updated: 15/08/25
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1. Introduction
Welcome to Expedition Whisky. These Terms and Conditions (“Terms”) govern the sale and purchase of our products via our official website, [https://expeditionwhisky.com] (“Website”).
By placing an order with us, you agree to be bound by these Terms. Please read them carefully before making any purchase.
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2. Eligibility to Purchase
2.1 You must be of legal drinking age in your country of residence to purchase products from Expedition Whisky. By placing an order, you confirm that you meet this legal requirement.
2.2 We do not sell or deliver products to the United Kingdom or any country where the sale of alcohol is prohibited by law.
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3. Pricing & Payment
3.1 All prices listed on the Website are final and inclusive of international shipping, delivery costs, and any applicable taxes unless otherwise stated.
3.2 Payment must be made in full at the time of order using one of our accepted payment methods shown at checkout.
3.3 We reserve the right to refuse or cancel any order if there is a suspicion of fraud, unauthorised payment, or any breach of these Terms.
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4. Order Process & Contract Formation
4.1 By placing an order, you are making an offer to purchase the products selected in accordance with these Terms.
4.2 A legally binding contract between you and Expedition Whisky is formed only when we send you a written confirmation of your order.
4.3 We may refuse orders where:
• Local or destination country alcohol laws prohibit the sale or delivery.
• Stock is unavailable.
• Age verification requirements cannot be met.
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5. Shipping & Delivery
5.1 All prices include international shipping and delivery costs to eligible countries outside the UK.
5.2 Delivery times are estimates only and may vary due to customs inspections, courier delays, or other events beyond our control.
5.3 Risk of loss or damage passes to you upon delivery to the address stated in your order confirmation.
5.4 We are not liable for delays caused by customs clearance procedures in the destination country.
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6. Customs, Duties & Import Regulations
6.1 While our prices include international shipping, you are responsible for ensuring compliance with the import laws of your country.
6.2 Some countries may impose additional import duties, taxes, or clearance fees — these are payable by you unless otherwise stated in writing.
6.3 If products are seized or destroyed by customs due to non-compliance, no refund will be issued.
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7. Age Verification
7.1 By purchasing from our Website, you confirm that you are of legal drinking age in your delivery country.
7.2 We may require proof of age before or at delivery. If proof is not provided, delivery may be refused without refund.
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8. Returns & Refunds
8.1 Due to the collectible and consumable nature of our products, all sales are final unless the product is defective or damaged in transit.
8.2 If your product arrives damaged or is incorrect, you must notify us within 48 hours of delivery with photographic evidence.
8.3 Approved refunds will be processed using the original payment method within 14 business days.
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9. Intellectual Property
9.1 All trademarks, brand names, bottle designs, and Website content are owned by Expedition Whisky or our licensors.
9.2 You may not use, reproduce, or distribute any of our intellectual property without prior written consent.
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10. Limitation of Liability
10.1 We shall not be liable for any indirect, incidental, or consequential loss, including but not limited to loss arising from:
• Customs seizure or delays.
• Improper storage or handling after delivery.
• Loss of collectible value due to factors outside our control.
10.2 Our maximum liability for any claim shall not exceed the total price paid for the relevant product.
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11. Governing Law & Jurisdiction
11.1 These Terms are governed by and construed in accordance with the laws of England and Wales.
11.2 You agree that any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.
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12. Amendments
We reserve the right to update these Terms from time to time. The latest version will be published on our Website and will apply to all new orders placed thereafter.
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13. Contact Us
If you have any questions about these Terms, please contact us:
Email: info@expeditionwhisky.com